NHS Pharmacy First
Get expert advice and NHS-funded treatment for common conditions without needing to see your GP first.
NHS Pharmacy First
The NHS Pharmacy First service makes it quicker and easier to get expert advice and treatment for a range of common health conditions without needing to see your GP first. Our trained pharmacists are here to provide convenient, professional care, so you can start feeling better sooner.
What is NHS Pharmacy First?
NHS Pharmacy First is a service available in England that allows patients to receive advice, treatment, and (where appropriate) certain prescription-only medicines directly from a pharmacist, for a number of common conditions. It aims to make healthcare more accessible, reduce pressure on GP surgeries, and ensure you get the right care in the right place. You don't need to make a GP appointment. You can simply walk into the pharmacy, speak to our trained team, and receive support on the spot. If your condition is covered by the scheme, we can provide treatment there and then, or refer you to another service if needed.
Which Conditions Are Covered?
Under NHS Pharmacy First, our pharmacists can assess and treat:
- Sinusitis - Pain or pressure around your forehead, nose, or eyes; nasal congestion; thick discharge. Pharmacists can advise on pain relief, nasal sprays, and when antibiotics are required.
- Sore throat - Pain or scratchiness, sometimes with fever. Pharmacists can assess whether it's viral (usually self-limiting) or bacterial (may need treatment).
- Earache (age 1-17) - Pain, discharge, or difficulty hearing. Pharmacists can assess if home care is appropriate or if referral is needed.
- Infected insect bites - Redness, swelling, pus, or spreading rash. Pharmacists can supply treatment to manage infection and prevent complications.
- Impetigo - Red sores or blisters, usually on the face or hands. Prompt treatment reduces risk of spreading.
- Shingles - Painful rash, usually in a single band. Early antiviral treatment reduces severity and complications.
- Urinary Tract Infection (UTI) - Burning on urination, urgency, or discomfort. Pharmacists can confirm suitability for treatment and advise on prevention.
Step-by-Step: How the Service Works
Each consultation is carried out in a private consultation room to ensure your comfort and confidentiality.
- Visit the pharmacy - Drop in during opening hours or call ahead if you'd like to check availability.
- Speak to a pharmacist - You'll have a confidential consultation to discuss your symptoms.
- Assessment - The pharmacist will ask questions about your health history and examine the affected area if needed.
- Advice and treatment - You'll receive clear guidance on managing your condition, and, if eligible, you may be given medicine on the NHS at no extra cost.
- Referral - If your condition requires further investigation or treatment, we can refer you to your GP or another service.
What to Bring and How to Prepare
To make the most of your NHS Pharmacy First consultation, it helps to:
- Bring a list of any medications you are currently taking, including over-the-counter medicines or supplements.
- Be ready to discuss your symptoms in detail, including onset, severity, and any recent changes in health.
- Note any allergies, previous treatments, or other medical conditions that might affect treatment options.
- Prepare any questions about symptom relief, side effects, or what to do if your condition does not improve.
Why Choose Our Pharmacies for Pharmacy First?
Both pharmacies prioritise patient comfort and understanding. Our pharmacists take the time to explain treatments clearly, provide practical self-care tips, and ensure you leave feeling confident in managing your minor health conditions effectively.
- Local and accessible - No need to travel far or wait weeks for an appointment.
- Experienced pharmacists - Highly trained to provide professional, evidence-based care.
- Private consultation - Discreet, comfortable spaces for discussing sensitive health concerns.
- Friendly, approachable service - We take time to listen and explain, so you feel reassured and informed.
- Strong links with local NHS services - Ensuring smooth referrals if further care is required.
How Much Does the NHS Pharmacy First Service Cost?
For eligible patients, the NHS Pharmacy First service is free of charge. If your condition is covered and you meet the NHS criteria, you won't pay for the consultation or any prescribed treatment.
Book Your NHS Pharmacy First Consultation Today
Pharmacy First is modernising healthcare in England. By enabling pharmacists to treat minor ailments, it frees up GP appointments, reduces waiting times, and ensures patients get timely care. Local pharmacies are often open longer and don't require appointments, making them a practical first stop for many minor health issues. We offer continuity of care, easy access, and professional support, giving patients reassurance and confidence in managing minor health conditions. Whether it's advice, treatment, or follow-up, our team provides a safe, supportive environment for patients in the local community. Take advantage of NHS Pharmacy First today. Visit our pharmacies for expert advice, NHS-funded treatment, and a friendly, professional service close to home.
Frequently Asked Questions
Ready to book NHS Pharmacy First?
Book online or pop into the pharmacy. Our team is here to help with whatever you need.