Pharmacy First - UTI
A confidential check-in about your symptoms, with clear next steps and treatment if appropriate.
- Talk through symptoms in a private setting
- Find out what you can do to feel more comfortable
- Understand when self-care is enough and what to do next
- If suitable, leave with the right treatment and advice
Private and discreet support
You can discuss sensitive symptoms comfortably, with a calm, respectful approach throughout.
Same-day reassurance when available
A timely chat can help you understand what’s going on and what to do next without waiting unnecessarily.
Clear plan to follow at home
You’ll leave knowing what to do now, what to watch for, and when to seek further help.
The Process
What this service involves
You’ll be asked a few questions about your symptoms, your general health, and any medicines you take. You’ll get tailored self-care advice and, if appropriate, treatment. If this service is not suitable, you’ll be advised on the most appropriate next step.
Symptom and history check
A focused set of questions to understand what you’re experiencing and rule out situations that need a different pathway.
Support that fits your routine
Advice is tailored to your day-to-day life, including hydration, comfort measures, and preventing symptoms from returning.
Included
What we provide
These are the key things you can expect to receive during and after your visit.
Symptom assessment
A structured check of your symptoms and relevant history to understand whether this service is suitable.
Self-care advice
Tips to ease discomfort, support recovery, and reduce the chance of symptoms returning.
Confidential discussion
A discreet space to talk openly about sensitive symptoms without feeling rushed.
Treatment if appropriate
If it’s suitable for you, you may be offered treatment in line with this service pathway.
Next-step guidance
Clear advice on what to do if symptoms don’t improve, change, or come back.
Available Now
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Who it's for
Who this service is for
This service is for people who think they may have a urine infection and want advice and, if suitable, treatment.
Adults with new urinary symptoms
For people with burning, stinging, or needing to pass urine more often than usual.
People wanting discreet support
Helpful if you feel uncomfortable discussing symptoms and would prefer a private conversation.
People who want clear next steps
Ideal if you’re unsure what to try at home or whether you need treatment.
FAQs
Frequently asked questions
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